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How to Customize Payroll Payment Narration

Support avatar
Written by Support
Updated over 2 weeks ago

When you run payroll through PaidHR, payments are sent directly to your employees’ or contractors’ bank accounts. To help them easily recognize the payment and know it came from your company, PaidHR allows you to customize the payment narration that appears in their bank statements.

How to Set Up a Regular Payroll Payment Narration

Follow these steps to customize your payroll payment narration:

  • From the left-hand menu on your dashboard, click on Settings.

  • In the dropdown menu, click on HR & Payroll from the list of options.

  • Scroll down to the Payment Narration section and click Edit.

  • Customize the Format:

    • Choose a Format: For example, “Month Year” (e.g. May 2025).

    • Select a Suffix: Common options include Salary, Payment, or Wages.

    • Add a Prefix: You can use your company name or acronym. Note: This should not exceed 5 characters.

  • Click Save to apply your new payment narration settings.

What Happens Next?

Once updated, your employees or contractors will see this customized narration when they receive their payments in their bank accounts. This helps reduce confusion and ensures they know the payment came from your organization.

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