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What Should I Do When the Status of a Payment on My Pay Schedule is Queued?

Check out this guide to update your pay schedule and find out if your "Queued" payment went through successfully or not.

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Written by Support
Updated over a year ago

1. On the “Menu,” scroll down to “Compensation.”

2. Click on “Pay Schedules” and select the arrow to reveal the options.

3. Choose “Regular” or “Custom,” depending on where the pay schedule you want to process is.

4. Click on the three dots in front of the specific schedule you want to edit and click on “View Payments.”

5. Click on downward arrow beside “Batch Payout Options” and from the dropdown, click on “Refresh.”

6. You will see a “Refresh Payment” popup, and all payments on the list will be refreshed once you click on “Refresh.”

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